FAQ
Frequently asked questions
Answers to the most common questions about our hosting.
Can I upgrade my plan later?+
Yes. You can change your plan at any time without any downtime — you only pay the difference in cost.
Do you help with website migration?+
Yes. We will migrate your site from another host for free with any hosting plan — just contact us after payment.
How fast is hosting activated?+
Hosting is activated instantly after payment. You will receive access details for the control panel via email immediately.
Are there any hidden fees?+
No. The prices on the site are final: SSL certificate, backups, and malware protection are already included in the cost.
Is there a money-back guarantee?+
Yes. We offer a 14-day money-back guarantee if the service doesn't suit you.
What is cPanel and is it easy to use?+
cPanel is the world's most popular hosting control panel. It has a simple interface, so even a beginner can manage a website.
Where are your servers located?+
Our servers are located in a modern data center in Warsaw (Poland). This ensures low latency and high loading speed for users from Ukraine, Poland, Romania, Moldova, Hungary, Slovakia, Czech Republic, Baltic states (Latvia, Lithuania, Estonia), Northern Europe (Finland), as well as Germany, Italy, Turkey, Kazakhstan, Uzbekistan, and other countries in Europe and Central Asia. Data is stored within the EU, which is important for business and compliance with European data protection requirements.
What is included in free SSL?+
Let's Encrypt SSL is installed automatically for every domain and subdomain, renewing every 90 days. Agency plans include Wildcard SSL.
How often are backups created?+
Business plans and above: daily automatic backups retained for 7 days with one-click restore in cPanel.
Do you support WordPress?+
Fully. Install WordPress in one click via Softaculous in cPanel. We also support WooCommerce, PrestaShop, Joomla, Drupal and others.